Posts tagged: e commerce

Credit card is NOT a must in developing e-Commerce. Here is how:

By , March 15, 2012 5:37 pm

During Asia Pacific ICT Summit I received a question on development of e-Commerce and @opspecgsmb tweeted that it depends on credit card penetration.

Dependence on credit card never happened in China and it is not happening in Vietnam.

The situation in  Vietnam (which many Singaporeans may find different from that of their own country)

  1. Still a cash economy
  2. People love buying topup cards
  3. Bank card penetration is only 30% of the population
  4. It takes an urban Vietnamese 5 minutes to visit their local mom-and-pop shop
  5. Every household possesses personal vehicle
  6. It costs 50 cents to deliver goods from a warehouse to a location in the city
  7. Buyers haven’t trusted online transaction

Here are what e-commerce companies in Vietnam are doing:

  • Setup distribution network with local mom-and-pop shops, pavement stalls, internet café. Provide these agents with physical topup cards or web interface or SMS interface. Exploit (4)
  • Cash on delivery. Exploit (3)
  • Partner with post offices. Customers can pay at post offices.
  • Provide cash collection services

So customers don’t even need to have bank accounts to buy and trade online, not to mention credit cards.

Of course, it sounds primitive but that’s what’re happening while we wait for the adoption to hit critical mass.

Where is the role of technology?

We can use PayPal. There are also local PayPal clones with much lower fees. With a local bank debit card (I don’t even need a Visa/Mastercard), I can buy stuffs online and perform interbank transfer for free (at least free for now when companies are educating users).

The obstacle is buyers habit and problem of trust.

Groupon clones have helped buyers become more comfortable buying and paying online.

I’ll write a separate post on solving the problem of trust.

So that pretty much wraps up one point on infrastructure for e-commerce in Vietnam. If you’re interested please CLICK HERE to read more.

Cheers

Vietnam Technology trends 2012

By , February 25, 2012 4:38 am

This is for an interview by 5desire.

For those who don’t read Vietnamese, here is a brief summary.

  1. Investments flow from financial instruments to venture
  2. Vietnam technology landscape attracts regional media
  3. e-Commerce: time for B2C
  4. Groupon clones matures and grows steadily
  5. Mobile apps grow on cheaper devices
  6. Users become more social and vertical

Xu hướng 2012
(Theo Tài Trần)
Năm 2012 tiếp tục là một năm thử lửa với nền kinh tế. Tình hình kinh doanh nhiều ngành khó khăn, thị trường tài chính giảm nhiệt, người tiêu dùng thắt chặt chi tiêu. Bối cảnh đó lại đem đến cơ hội tốt cho ngành ICT. Khi luồng tiền đổ vào bất động sản, công cụ tài chính giảm đi, vốn quay trở lại mảng công nghệ. Ngoài các nhà đầu tư tổ chức, các nhà đầu tư cá nhân (angel investor) cũng đầu tư cho nhiều dự án khởi nghiệp.
2012 bắt đầu bằng một tin chấn động là IPO của Facebook, càng làm mảng công nghệ nóng hơn lên. Dự kiến, những đợt sóng công nghệ thế giới cũng sẽ đem lại nhiều thuận lợi cho thị trường trong nước. Như đón đầu làn sóng đó, truyền thông quốc tế đã và đang quan tâm đến Việt Nam nhiều hơn. Các trang tin penn-olson, e27, Bloomberg, techcocktail, forbes đã có nhiều bài viết về thị trường và các công ty Việt Nam.
Năm 2012 cũng sẽ chứng kiến sự trưởng thành vượt bậc của nhiều mô hình như thanh toán trực tuyến, thương mại điện tử, mạng xã hội ngách. Các đơn vị tham gia thương mại điện tử đã có kinh nghiệm vận hành để phát triển B2C thêm vào C2C như trước đây. Mô hình B2C có thể giải quyết vấn đề niềm tin của người tiêu dùng mà C2C không làm được, từ đó lan toả dần ra phục vụ được nhóm đối tượng người tiêu dùng ít nhạy bén công nghệ. Các dịch vụ thanh toán điện tử đã có nhiều sẵn sàng phục vụ nhu cầu thanh toán mua hàng trực tuyến, chuyển tiền, tiêu thụ nội dung số. Thị trường Groupon sẽ dần ổn định và vẫn tiếp tục tăng trưởng.
Trong năm 2012, giá điện thoại thông minh sẽ giảm mạnh. Smartphone chạy Android giá dưới 3 triệu sẽ xuất hiện nhiều. Sự lan toả của nền tảng điện thoại thông minh cộng với cước phí 3G ngày càng cải thiện là động lực cho ứng dụng di động phát triển đa dạng. Nhu cầu tiêu thụ nội dung số trên di động tiếp tục tăng trưởng mạnh mẽ. Ngoài ra, ứng dụng di động cũng sẽ có nhiều sáng tạo để giải quyết các nhu cầu thông tin liên lạc, giải trí của người dùng.
Một xu hướng nữa là sự lan toả tính cộng đồng trên các mạng xã hội trong nhiều hình thái. Người dùng sẽ tìm thấy các cộng đồng phù hợp sở thích và thói quen của mình. Ví dụ cùng chơi web games, cùng chia sẻ niềm đam mê mua sắm, cùng chia sẻ và trao đổi sở thích phim ảnh ca nhạc trên rất nhiều kênh lấy mạng xã hội làm nền tảng.
Kết lại, 2012 là năm rất gần trong cuộc chạy đua làn sóng công nghệ mới. Cơ hội mở ra với tất cả mọi người.

Read more: http://blog.5desire.com/post/16914971979/ict-leak-so-01

Vietnam e-Commerce 2012 updated

By , February 17, 2012 11:49 am


The treasure named real identity

By , February 11, 2012 7:07 pm
  • Real identities is the next treasure
  • Anything can plug in existing collection of real identities: advertising, market research, insurance, education, real estate, recruitment, pension, legal services, public services… ANYTHING!
  • The current most relevant interface/facade for an identity is a profile on a social network
  • Facebook owns probably the most powerful publicly-acknowledged identity database. Facebook’s real-time data mining has been scarily accurate.
  • Google knows what we search. Facebook knows what we share & whom we connect to.

In Vietnam:

Entity

Real identities

Convertible identities

Telecommunication carriers Registered subscribers Unregistered subscribers
Banks Customers, with transaction information N/A
e-Commerce & e-Payment services Customer accounts, with transaction informatio Off-site transactions
FPT ADSL subscribers
Tien Phong Bank customers
Readers of VnExpress & digital products
Gamers
VNG 123mua & Zing Deal customers Gamers
Zing Me accounts
Zing News readers
VTC TV subscribers
Go accounts
Gamers
VCCorp e-Commerce (including MuaChung) customers Readers of content products
Soha accounts

How to fully utilize the potential of identity? This is a decade-long strategy.

Vietnam e-Commerce & e-Payment 2012 Outlook. Thương mại điện tử & thanh toán trực tuyến Việt 2012

By , January 22, 2012 6:09 am

Below is the Vietnamese version of my presentation at Open Consultant offline December 2011 on Vietnam e-Commerce Outlook in 2012.

Click here to read my English version. Please note that the English version is more updated.



Vietnam e-Commerce and e-Payment, 2012 Outlook, Open Consultant Offline December 2012

By , December 19, 2011 10:22 am

I gave a presentation on “Vietnam e-Commerce and e-Payment, 2012 Outlook” at Open Consultant Offline December 2012.

open consultant offline December 2011 vietnam e-commerce e-payment

You can view the slide here.



The live feed of the event is here

More information to be updated.

Check these out: new product launch November 2011

By , November 27, 2011 3:01 am

WebSieuThi.vn

An e-commerce website with some unique offerings: lottery, groceries. Phone recharge codes and game cards are also offered.

Payment can be done via

online payment

I prefer paying via NganLuong.

Free shipping to central districts in HCMC for orders over VND300,000 (US$15).

I have recurring demands for Patritti and Berri juice.

DauGiaNguoc.chodientu.vn

The second dedicated online penny bid service in Vietnam after 1bid.vn

You win the item when your bid is lowest and unique.

QBata.com

qbata logo

After the mobile apps from NhomMua and MuaChung, QBata launches a mobile-only Groupon service.

You browse the deals and pay the "reservation fee" of the deal via SMS and pay the full amount when consuming the service/product when visiting the merchant. This product serves the need of impulse and immediate purchase of vouchers.

CungMuaSam Zing Me app

cungmuasam

CungMuaSam.net integrates its service to Zing Me by launching an application on Zing Me platform.

DealCuaTui.com

dealcuatui logo

An groupbuy aggregator site with market statistics. The information is sourced from figures published from respective groupbuy sites.

Google Book Search makes way to horizontal expansion

By , April 25, 2009 7:14 pm

A quick review of this article on Boingboing.

As search result becomes relevant to users need and free preview is provided, Google Book Search will soon become the destination of many book readers.

Soon, Google can take advantage of this and allow searchers to actually purchase the books online directly from Google search results.

In terms of business, this makes way for Google to enter e-commerce and even distribution.

If they do, Google has not and will not compete with portal sites like Amazon, but will go from their core competency: search.

Respectively, competition against Google will not be by search, but on other territories that Google has yet dominated, such as virality and social recommendations.

Spreading the word for BarCamp Hanoi 2009

By , April 10, 2009 12:59 pm

BarCamp Hanoi

Barcamp Hanoi 2009 will be held on April 19, from 8.30 AM to 5.00 PM at RMIT International University, Hanoi campus – 2/2C Van Phuc Compound, Kim Ma street, Hanoi.

Topics may include, but are not limited to: online services, social media, startups, UI design, entrepreneurship, VC, Web 2.0 technologies, online marketing, online advertising, online payment, e-commerce, open source software, hardware hacking, robotics, mobile computing, bioinformatics, programming languages, even the future of technology or global issues.

REGISTER FREE HERE: http://www.barcamphanoi.org/?page_id=10&lang=en
WANT TO SPONSOR US: http://www.barcamphanoi.org/?page_id=12&lang=en

As a part of the community building process, we’re looking for people to help spread the word about the event.

SO WHAT CAN YOU DO?

* Add a badge to your websites or blogs (http://www.barcamphanoi.org/?page_id=130&lang=en)
* Write blog entries about Barcamp and Barcamp Hanoi 2009 (What is Barcamp?, Information about Barcamp Hanoi 2009, Sponsor for Barcamp Hanoi,…)
* Spread information about Barcamp Hanoi 2009 to people who may concern, maybe via IM, Discussion groups, Email, Twitter, Facebook,…

That would help us alot and make Barcamp Hanoi even more successful.

Thank you so much, we greatly appreciate what you do for Barcamp Hanoi.

***

Hội thảo công nghệ mở Barcamp Hanoi 2009 sẽ được tổ chức vào ngày 19/4, từ 8.30 sáng đến 5.00 chiều tại trường Đại học Quốc tế RMIT, cơ sở Hà Nội – 2/2C khu Ngoại giao đoàn Vạn Phúc, đường Kim Mã, Hà Nội.

Chủ đề không giới hạn, có thể bao gồm: Dịch vụ trực tuyến, social media, startups, thiết kế giao diện người dùng, entrepreneurship, Đầu tư mạo hiểm, Các công nghệ Web 2.0, marketing trực tuyến, quảng cáo trực tuyến, thanh toán trực tuyến, thương mại điện tử, phần mềm mã nguồn mở, hardware hacking, robotics, mobile computing, bioinformatics, các ngôn ngữ lập trình, công nghệ tương lai, các vấn đề toàn cầu…

ĐĂNG KÝ THAM DỰ TỰ DO TẠI ĐÂY: http://www.barcamphanoi.org/?page_id=10
TÀI TRỢ CHO SỰ KIỆN NÀY: http://www.barcamphanoi.org/?page_id=12

Là một phần của quá trình xây dựng cộng đồng, rất mong các bạn giúp đỡ quảng bá sự kiện này đến những người quan tâm.

BẠN CÓ THỂ LÀM GÌ ĐỂ GIÚP ĐỠ BARCAMP HANOI?

* Thêm phù hiệu Barcamp Hanoi vào website hay blog của bạn. (http://www.barcamphanoi.org/?page_id=130)
* Viết blog về Barcamp Hanoi (Barcamp là gì?, Thông tin về Barcamp Hanoi 2009, Tài trợ cho Barcamp Hanoi,…)
* Gửi địa chỉ trang web này và giới thiệu với những người có thể quan tâm, có thể qua Yahoo! Messenger, Email, Forum, Twitter, Facebook,…

Việc này sẽ giúp những người tổ chức rất nhiều và làm cho sự kiện thành công hơn nữa.

Cảm ơn các bạn, chúng tôi thật sự rất cảm kích những gì bạn làm cho Barcamp Hanoi.

You never know till you try

By , January 13, 2009 11:26 am

AnhHung made his point in his article Start-ups 2.0: one, or no one?

Seeing that his point is interesting, I want to bring this on a larger scale.

Take half step back and see

First thing first, not all efforts pay off.

Why? Because you never know till you try.

Experiments make way for innovation, and pave the path to success

“Innovation lesson: experiment a lot, fail often, and fail early.”

Some spread efforts too thin

Hung argues that some Vietnamese start-ups spread their efforts too thin by make and maintaining so many products: VCCorp, VON, Tinhvan

Just a quick note, while it’s true that VCCorp does have many products, they also have their focus: dantri the cashcow.

Here, from a business perspective, I think I can give some justifications why this approach might make sense.

Why it’s sensible

1. You never know till you try

Simple enough to understand from a Product Manager’s perspective.

2. Market segment

Take one example, VCCorp has 3 e-commerce products running simultaneously: muare, rongbay, enbac. A valid question can be raised: do they overlap one another?

My impression by looking at these 3 products is: muare might map to a market, rongbay might map to a store, enbac might map to a small plaza (ebay might map to a hypermarket by the way). What’s more, enbac differentiates itself from the rest as it’s B2C.

For one area, different customers from different market segments require different features and it’s sensible to satisfy this need.

3. Vietnam market is hard to predict

And while it’s hard to predict, why don’t shouldn’t we try?

In other words, it’s venture by nature.

How to tackle challenges

Obviously, while I point out that spreading the efforts might be sensible, it faces challenges.

Where there are challenges, they are solutions.

Technical

Development efforts can be cut off by using open-source systems. Quick and painlessful.

Resource management

If the company decides to maintain different products, they have to get best at shifting and cross-training their resources through multiple products.

Another thing is to reduce mid-level management overhead where appropriate.

Business model

Managing efforts for career planning

The lessons from managing efforts for several products can also be used for one’s career planning.

Whether to focus, or to experiment?

Most importantly, it is omnipresently advised that focus works best. Pick one thing, be good at it.

However, as one starts his/her career, experimenting through different fields is not a bad idea since it’s hard to know enough about the industry while at college.

Additionally, having different skill sets is becoming crucial in difficult times. If the sector one is most proficient with goes slow, s/he can choose to utilize other skills to go for other industries.

But all in all, eventually one has to needs to determine what to invest most efforts on.

Conclusion

Simply put, it might to be the best way to spread the efforts, but there are reasons why it’s sensible to do so at certain stages.

What do you think?

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