Click here to read the criticism thrown toward Eric Schmidt, CEO of Google.
This story is a good case study we can take to look into horizontal corporate communication.
In many companies, conflicts usually arise between “cold-hearted” business decision makers and “burning-with-enthusiasm” inventors.
Business decision makers are usually criticized by more technical-oriented co-workers that the first group is usually so ruthless.
The truth is a company needs different balancing forces to keep going forward. Products stemmed from ideas are crucial to any firm, but the firm also needs to make profit.
The story I cited is good in a way that: it shows the flaming pressure (in this case, public criticism of a stakeholder toward CEO) under which leaders face, something leaders often choose to communicate with their subordinates in more pleasant ways.
So what’s the moral?
1. The blue time of recession is a good excuse for people to come together and elicit more empathy.
2. Hard-skill oriented workers can choose to be more politics-savvy, and know more of how organizations operate.
3. Leaders can choose to be more direct and open, even in darkest times. Daniel Roth’s success story is a good example.
Good luck everyone.
for Sam, Noa, Suzanne, Marie and Devina