Posts tagged: usability
ThanhNien Online's New Design
Following VnExpress & VTC, ThanhNien Online – currently ranking 12th in Vietnam on Alexa – has rolled out a new design.

This new portal is built on Microsoft SharePoint 2007. Media is built on Microsoft Silverlight.
Overall, the blue theme is more pleasant to the eyes than VnExpress is. Since content is right on the left, it is easier to zoom in than with VTC.
Technically, the biggest issues with SharePoint is performance and scalability. Do you think ThanhNien would encounter any problems with these?
What do you think of this design?
Click here to update your life to those who you care about and receive updates from them in one flick with Plurk
Update quicker, more conveniently and more centralizedly
First of all, you want to stay updated with your family, friends and other networks. Conventionally, you can use phones, emails, IMs or face-to-face to communicate.
But there are 2 issues with the conventional channels:
- The updates are scattered through everywhere
- You only update significant events. How about other every little stuffs you do that matter to your beloved and make you an interesting person?
One solution has come: Plurk
And here comes Plurk
What is Plurk?
Plurk is a FREE web service that allows you to update your activities, receive updates from your connections on a timeline graph.
What is timeline?

Plurk is not just text. There is the time flowing and the messages look like they float it is interesting and fun to follow.
For navigation, there are 4 ways to navigate through the timeline:
- drag with mouse
- scroll with mouse wheel
- use the arrow button graphics at both the right/left end of the timeline
- keyboard arrow keys <= =>
Updating your activities is one important way to increase your Karma.
What is Karma?
Karma is the point you receive when Plurking. You can see the short list of Karma in this picture:

For more details, you can go to the help page for Karma at http://www.plurk.com/Help/karmaHelp
Karma scores are calculated 3 times a day, 12:00 am, 8:00 am, and 4:00 pm Universal time.
What is Karma for?
With Karma, you can
- Customize your profile and change your mascot
- Use more emoticons
- Maybe more in future
How to increase Karma
- Plurk regularly, but not more than 30 plurks per day
- Invite friends
- Update your profile
- Plurk interesting stuffs to get responses
- Get more fans
Also, beware of actions that lower Karma
- Losing fans
- Friend request rejected
- Spam
- Inactivity
Other features
You can also share links on Plurk. Long URLs are shortened.
Clique is simply a group of friends. Maybe 5 of your friends play on the same soccer team, or maybe 3 of your friends work at the same company. Cliques help you manage your audience so that you can send plurks to only the friends who need to be notified.
Badges are included on your profile whenever you achieve certain milestones on Plurk like “Reached Plurk nirvana”, “Invited more than 10 users”, “Has more than 50 fans”, “Translator”…
You can view interesting Plurkers at http://www.plurk.com/browse
Why Plurk
So comes the big question: why do I have to use Plurk?
Firstly, it solves the problem: update and get updates. Plurk centralizes all your updates in one place. Plurk is quick. Plurk is fun. Plurk is real-time and is with an interesting interface.
Secondly, Plurk can be used as a micro-blog. Imagine you’re so busy to write a long blog post. With Plurk, you can note down quickly and easily.
Next, Plurk is a powerful tool to make announcements to your followers.
What’s more, Plurk is a place to make new friends who share the same interests as yours.
What are other reasons to use Plurk that I haven’t thought of?
Tools for Plurk
There are some handy tools that make Plurking more exciting.
- Firefox Sidebar gives you a Twitter-like interface in a sidebar.
- Ping.fm allows you send updates to Twitter and Plurk simultaneously as well as other social networking services like Facebook, MySpace, Friendster…
- Karma Trends shows your karma accumulation progress.
- Mobile Plurk is a version of Plurk on Mobiles.
- FriendFeed Tab adds a Plurk tab to your FriendFeed page.
What are other things I can look at?
The press page: http://www.plurk.com/press
The blog of the team: http://blog.plurk.com/
The Plurk team: http://www.plurk.com/plurkteam . You can view amix, deniz, alvin, dima
So what’s next?
I won’t let you stop here wondering what to do. Just CLICK HERE and start Plurking with me.
Bad examples of domain selection: shop360, thugian360 & yeah1
shop360.vn, thugian360.com, yeah1.com are apologies to domain selection.
Why? Many Vietnamese computers have UniKey installed to type Vietnamese with accents. If the users prefer VNI method, when they type the domains in the address bar:
- shop360 becomes shôp
- thugian360 becomes thugiân
- yeah1 becomes yeah1
yeah1 has a cool notation: it looks like <strong>yeah!</strong>. But with the mistake above, efforts to create a brand are wasted.
Why did Yahoo! 360 make it? Because the number stands alone: 360.yahoo.com
Another issue is with hi5, but since the service is not originally from Vietnam, they’re not to blame.
How many friends have you added? What do you do when you hit the cap?

In Vietnam where I’m living, Yahoo! Messenger is the most popular IM service. Like most Vietnamese, I started communicating through IM with Yahoo! Messenger.
In 2006, my account has reached its maximum number of friends an account can add: 300.
My Yahoo! 360, Yahoo’s blogger service also limits to 300 and I always have a hard time managing my friend list. I had to work around by configuring registry to allow multiple Y!M instances to run at once.
So my concern when registering for any social network or IM service is the maximum number of friends an account can add.
And here’s the current data:

5,000 for Facebook. This is sufficient for me, till now.

600 for Windows Live Messenger. Still not enough, as my connections now have passed 1,000.
300 for Yahoo! Messenger and Yahoo! 360. I can’t live with this cap.

No statistics for Gtalk

1,000 for Yahoo! 360plus Vietnam. However, “add friend” in this service doesn’t work in the standard way since friend adding is one-way: doesn’t require confirmation, doesn’t show vice versa.
2,000 for Twitter. I haven’t planned to reach that number just yet.
So what platform are you on? Have you reached the cap in your friend list? If yes, what have you done to solve the issue?
How these Firefox 3-compatible addons save me one hour per day
I’m on Firefox 3 too, and I utilize addons to enrich my web experience too, like most of you there.
There have been countless of entries to useful Firefox addons, but what’s different about this post is that it measures the costs that can be saved for users when using these extensions.
What are the costs of usability and how much are they?
The descending order of severity of the costs are
- Screen loads: this is a pain when internet connection is slow. It usually takes most time of all interactions with the computer
- Mouse movements: mouse movements severely damage the wrist and this should be minimized
- Mouse clicks: mouse clicks are less severe than mouse movements, but are also expensive
- URLs: an URL takes time to type in
- Enters: it hurts the little finger
- Hot keys: hot keys usually consists of at least 2 keys, but are regarded as less expensive than Enters because they are mostly done with the left hand, reduces damage to the right hand
Now, let’s start with the addons!
The first six in the batch: Google Toolbar, Diigo Toolbar, StumbleUpon Toolbar, TwitterFox, CustomizeGoogle, Better YouTube
Google Toolbar for Firefox
Google Toolbar provides search, “I’m feeling lucky” and images search functions without having to go to Google.com
It also supports Gmail notifications and Google PR check
| If I don’t use this addon | If I use this addon | |
| Costs |
|
|
| Cost saved |
|
|
Diigo Toolbar
I have used Diigo as a replacement of delicious (I still love the old brand del.icio.us)
Though delicious tagging is smarter and usability is better, Diigo supports web-highlighting which makes it an advantage.
Diigo toolbar allows user to bookmark their favorite web pages for later reference. With Diigo, all bookmarks are centralized when users move from computer to another.
| If I don’t use this addon | If I use this addon | |
| Costs |
|
|
| Cost saved | This can save me 60 seconds |
StumbleUpon Toolbar
StumbleUpon works on an interesting concept: when you hit the Stumble! button, the addon takes you to a random interesting page that matches your preferences.
The StumbleUpon toolbar makes it more convenient for you.
| If I don’t use this addon | If I use this addon | |
| Costs |
|
|
| Cost saved | This can save me 45 seconds |
CustomizeGoogle
This powerful addon modifies Google search results and display preferences. It supports options for Web Search, Images, Groups, News, Products, G Answers, G Books, Gmail, G Galendar, G Maps, G Docs, Video, Reader, Cache, Blogger, History, Privacy and Filter
| If I don’t use this addon | If I use this addon | |
| Costs | From Google Images Search screen
|
From Google Images Search screen
|
| Cost saved |
|
Twitterfox
| If I don’t use this addon | If I use this addon | |
| Costs |
|
|
| Cost saved | This looks like it costs even more than the web version. However, the time to load the mini-screen is much less than it does to load the full web page |
Better YouTube
This Greasemonkey-based addon loads the YouTube video faster and allows downloading the video. Generally it saves me half an hour per day for one video.
Conclusion
With the intensity of these service I use everyday, these addons easily save at least one hour each day for me.
I can use this one hour for other business purposes which can generate other benefits.
What is your experience? What do you think of my approach when analyzing these?
Tai Tran's Choices (and dilemma) of Media
| Service vs. Service | I choose: | Why? | But… |
| Self-hosted WordPress vs. WordPress.com | Self-hosted WordPress | Branding & Plugins | |
| Facebook vs. MySpace | Facebook is more organized | ||
| del.icio.us vs. diigo | diigo | Web high-lighting | My community is on del.icio.us |
| Twitter vs. Plurk | Plurk | Timeline GUI | My community is on Twitter |
| Digg vs. reddit vs. Mixx | Mixx | Less hostile toward content creators | |
| Yahoo! Mail vs. Gmail vs. Hotmail | Yahoo! Mail | yahoo.com is easier to remember for my connections | I really want to use Gmail |
| Yahoo! Messenger vs. Windows Live Messenger vs. Gtalk | Windows Live Messenger | Twice the maximum number of friends one account can add compared to that of Y!M | yahoo.com is easier to remember for my connections |
What is your choice of media channel? Do you have dilemmas of choosing them?
Facebook vs. Orkut in Photo sharing
I admit that what kept me on Facebook for so long is its ability to host photos. I’m really happy how Photos and Photo upload work in Facebook.
The only thing I don’t like about it is that it auto-resizes photos to 604px width.
I don’t use MySpace, unfortunately.
The third most popular social networking site is Orkut, and I have some friends there.
I’ll just make a comparison on my most frequently used feature: Photo sharing.
| Service | Quantity Limit | Capacity Limit | Resize | Allowed formats | Tagging |
| Unlimited albums 60 photos per album |
None | Width 604px | JPG, PNG, GIF | Yes, with better usability |
|
| Orkut | 10,000 photos 100 photos per album |
None | Width 800px | JPG, PNG, GIF | Yes |
Facebook rolls out new design
Facebook launched their new design. You can access with this URL: www.new.facebook.com
2 things I like best about this new design
1. Tabbed Profile
One profile is now broken into different tabs like that of iGoogle.
Wall, the major communication channel of Facebookers, is displayed right in the profile. Other applications are moved away so load time is saved.
Info and Photos deserve their own tabs. This makes it easier for users to track follow the information of their friends.
2. Full-width expansion
Comments
Relevance of Content and Time Saving are the 2 keys to success in the social media industry. Facebook is well on-track with their new design.
How many friends have you added? What do you do when you hit the cap?

In Vietnam where I’m living, Yahoo! Messenger is the most popular IM service. Like most Vietnamese, I started communicating through IM with Yahoo! Messenger.
In 2006, my account has reached its maximum number of friends an account can add: 300.
My Yahoo! 360, Yahoo’s blogger service also limits to 300 and I always have a hard time managing my friend list. I had to work around by configuring registry to allow multiple Y!M instances to run at once.
So my concern when registering for any social network or IM service is the maximum number of friends an account can add.
And here’s the current data:

5,000 for Facebook. This is sufficient for me, till now.

600 for Windows Live Messenger. Still not enough, as my connections now have passed 1,000.
300 for Yahoo! Messenger and Yahoo! 360. I can’t live with this cap.

No statistics for Gtalk

1,000 for Yahoo! 360plus Vietnam. However, “add friend” in this service doesn’t work in the standard way since friend adding is one-way: doesn’t require confirmation, doesn’t show vice versa.
So what platform are you on? Have you reached the cap in your friend list? If yes, what have you done to solve the issue?