Posts tagged: web-2.0

Toward Enterprise 2.0 – positioning the 2.0 characteristics in an Enterprise and some suggestions for FPT

By , April 17, 2009 11:04 am

1. Introduction

This article discusses implications behind the adoption of a “2.0” approach to corporate management. This article is built on and extends the introductory discussion of an FPT HR representative on their application of 2.0 to internal communications. It seeks an equivalent position of the 2.0 characteristics within an organization. Basing on this finding, recommendations are given to FPT.


Hi TaiTran,
Ko hiểu youtube có lỗi hay do mạng lởm nên tôi ko trả lời bạn trực tiếp được tại video trên youtube. Quản trị 2.0.
Quản trị 2.0 là khái niệm được FPT nhắc tới bắt đầu từ 2008, đơn giản là ứng dụng 2.0 vào công việc quản trị. Các bạn chắc biết rõ hơn tôi về web 1.0 và 2.0 và biết sự khác biệt giữa 1.0 – tiếp nhận thông tin 1 chiều và 2.0 tăng tính tương tác.
Quản trị 2.0 tương tự:
– Đưa ứng dụng web 2.0 vào việc quản trị. Ví dụ mở các kênh tiếp nhận thông tin từ nhân viên qua blog công ty để lãnh đạo lắng nghe ý kiến nhân viên tốt hơn. Các lãnh đạo tự mở blog cá nhân để chia sẻ về suy nghĩ bản thân, truyền tải thông điệp lãnh đạo (ko nhất thiết trong công việc) để gần hơn với nhân viên và tiếp thu thông tin.
Hiện FPT đang có kênh 2.0 đặc trưng là: Chợ Dưa FSoft – chodua.com và FLI Blog: fli.fpt20.com, là kênh internet có thể truy cập. Còn các forum, mạng nội bộ khác chỉ dành cho nhân viên FPT. Đặc điểm ẩn danh cho phép nhiều người được nói thẳng nói thật ý kiến và cả các bức xúc của mình trong công việc hay comment thoải mái về các chính sách công ty mà ko sợ lộ mặt.
Những cái này có thể nhiều công ty đã áp dụng như “học thuật” hóa thì được gọi là quản trị 2.0.
Những thông tin khác bạn có thể đọc tại fli.fpt20.com hoặc chodua.com. Mời bạn vào trao đổi! Tks!

vanbich, FPT HR representative

Ông Trương Gia Bình nói về Visky 2.0

2. The position of the 2.0 characteristics

2a. Web 2.0 is about Communication. Is Enterprise 2.0 about Communication?

Basing on the comment from vanbich, the idea of FPT 2.0 is to provide channels and facilities for their employees to communicate with one another and with leaders.

At first, it seems sensible given light that a Web 2.0 product provides platforms for its users to communicate and share information with one another. And users do this with purposes.

Some examples of Web 2.0 products:

Product Effective communication channels Purpose of product creators Main purpose of users
WordPress
  • Entries
  • Comments
Provide a collaborative blogging platform Share & aggregate knowledge
Facebook
  • Walls
  • Media
  • Comments on most items
  • B2C: Public Profiles
  • …a few others…
  • Provide means for people to explore one another’s activities
  • Provide technical platform
Explore connections’ activities
MySpace
  • Verbal comments
  • Non-verbal expression through media and page styling
Provide means for people, especially artists, to show off their interests Express their ego
Twitter
  • Short messages
  • Provide viral platform
  • Provide technical platform
  • Viralize their contents
  • Quickly update their activities

How are “2.0 communication” and FPT’s explanation linked together?

It’s useful to map the idea:

Comparing Web 2.0 with Enterprise 2.0

Figure 1 – trying mapping web 2.0 product and enterprise 2.0: incorrect

While we see that the total scale of a Web 2.0 product is allow Communication, the total scale of an Enterprise is much larger than that. We want to revise the ‘conventional’ enterprise:

Classic Enterprise

Figure 2 – simplified model of a conventional enterprise

That is the full scale of an Enterprise. Communication plays an important role, but does not take up entirely its operations.

So how do we map it more precisely?

2b. Here is what I visual it: mapping between two 2.0 entities

Firstly, as we know that communication is the main activity of a Web 2.0 product, it is important to find out what is the main activity of an Enterprise. As from figure 2, the main activity of an enterprise is Production and/or Providing Services.

Secondly, it is important to characterize the style of communication in Web 2.0 products so that we can do the same on the style of production of an enterprise.

What best describes “multi-directional” and “decentralized”? It is autonomous. People in the 2.0 sphere communicate autonomously and are responsible for their behaviors.

Combining these two findings, here is what I propose the mapping between a Web 2.0 product and an Enterprise:

Comparing Web 2.0 with Enterprise 2.0

Figure 3 – mapping web 2.0 product and enterprise 2.0

At full scale, the applied 2.0 characteristics does not only involve open and partially anonymous communication, but reach the level of autonomy in production.

3. Some considerations

  1. It’s easier for startups than for an established company.
    Think about Google. It had been famous for its anti-corporate culture at the first days. As the company becomes mature, corporate issues start to emerge.
  2. Does the structure of the company make it reasonable to build autonomous teams/divisions?
  3. Does the culture of the company and the culture of the society make it reasonable to build autonomous teams/divisions?
  4. How ready are the employees, in terms of capability and mentality, to be autonomous?
  5. Autonomous, together with self-directed communication is not new. It traces back to 1970s and Motorola, Xerox, AT&T and so on. However, it might be new to Vietnam.

4. Some recommendations for FPT toward 2.0

  1. Select mature teams to build autonomy
  2. Delayer these teams
  3. Allow (sometimes dramatic) changes in structure, culture and mentality
  4. Allow (sometimes dramatic) changes in personnel management and resource allocation
  5. Treat this as on-going experiment

Benefits:

  1. Bring the “2.0 spirit” to the company as leaders desire
  2. Increase innovation
  3. Reduce cost, especially management overhead
  4. Reduce absenteeism
  5. Identify unofficial leaders of the teams in addition to the existing leadership training program

5. Summary

Changes in production characteristics, rather than sheerly in communication, reflect the full-scale shift within an Enterprise. Analyzing Web 2.0 characteristics leads us to autonomy. Whether and how FPT will implement it is interesting to observe. The implications of recommendations in this article go beyond social media, product management and technology companies to leadership generally.

6. Reflection

It has been challenging and exciting to write this. The excitement was how I can link seemingly scattered parts of my knowledge to form a cohesion piece of consultation – something I love doing. The great challenge lies in the idea of evaluating a big, established, known and loved company. Nevertheless, if I want to learn, first thing first, I must dare the keyboard discussion.

Spreading the word for BarCamp Hanoi 2009

By , April 10, 2009 12:59 pm

BarCamp Hanoi

Barcamp Hanoi 2009 will be held on April 19, from 8.30 AM to 5.00 PM at RMIT International University, Hanoi campus – 2/2C Van Phuc Compound, Kim Ma street, Hanoi.

Topics may include, but are not limited to: online services, social media, startups, UI design, entrepreneurship, VC, Web 2.0 technologies, online marketing, online advertising, online payment, e-commerce, open source software, hardware hacking, robotics, mobile computing, bioinformatics, programming languages, even the future of technology or global issues.

REGISTER FREE HERE: http://www.barcamphanoi.org/?page_id=10&lang=en
WANT TO SPONSOR US: http://www.barcamphanoi.org/?page_id=12&lang=en

As a part of the community building process, we’re looking for people to help spread the word about the event.

SO WHAT CAN YOU DO?

* Add a badge to your websites or blogs (http://www.barcamphanoi.org/?page_id=130&lang=en)
* Write blog entries about Barcamp and Barcamp Hanoi 2009 (What is Barcamp?, Information about Barcamp Hanoi 2009, Sponsor for Barcamp Hanoi,…)
* Spread information about Barcamp Hanoi 2009 to people who may concern, maybe via IM, Discussion groups, Email, Twitter, Facebook,…

That would help us alot and make Barcamp Hanoi even more successful.

Thank you so much, we greatly appreciate what you do for Barcamp Hanoi.

***

Hội thảo công nghệ mở Barcamp Hanoi 2009 sẽ được tổ chức vào ngày 19/4, từ 8.30 sáng đến 5.00 chiều tại trường Đại học Quốc tế RMIT, cơ sở Hà Nội – 2/2C khu Ngoại giao đoàn Vạn Phúc, đường Kim Mã, Hà Nội.

Chủ đề không giới hạn, có thể bao gồm: Dịch vụ trực tuyến, social media, startups, thiết kế giao diện người dùng, entrepreneurship, Đầu tư mạo hiểm, Các công nghệ Web 2.0, marketing trực tuyến, quảng cáo trực tuyến, thanh toán trực tuyến, thương mại điện tử, phần mềm mã nguồn mở, hardware hacking, robotics, mobile computing, bioinformatics, các ngôn ngữ lập trình, công nghệ tương lai, các vấn đề toàn cầu…

ĐĂNG KÝ THAM DỰ TỰ DO TẠI ĐÂY: http://www.barcamphanoi.org/?page_id=10
TÀI TRỢ CHO SỰ KIỆN NÀY: http://www.barcamphanoi.org/?page_id=12

Là một phần của quá trình xây dựng cộng đồng, rất mong các bạn giúp đỡ quảng bá sự kiện này đến những người quan tâm.

BẠN CÓ THỂ LÀM GÌ ĐỂ GIÚP ĐỠ BARCAMP HANOI?

* Thêm phù hiệu Barcamp Hanoi vào website hay blog của bạn. (http://www.barcamphanoi.org/?page_id=130)
* Viết blog về Barcamp Hanoi (Barcamp là gì?, Thông tin về Barcamp Hanoi 2009, Tài trợ cho Barcamp Hanoi,…)
* Gửi địa chỉ trang web này và giới thiệu với những người có thể quan tâm, có thể qua Yahoo! Messenger, Email, Forum, Twitter, Facebook,…

Việc này sẽ giúp những người tổ chức rất nhiều và làm cho sự kiện thành công hơn nữa.

Cảm ơn các bạn, chúng tôi thật sự rất cảm kích những gì bạn làm cho Barcamp Hanoi.

I'm ready to pay for some web services. Facebook & business news first

By , January 31, 2009 2:08 pm

The recession is forcing some web services to start charging their customers. And surprise? Some power users are ready to pay. Today I received another email from MyOtherDrive on premium accounts.

I guess it’s time now to put it on the table how much I am willing to spend for web services and why.

My first list includes Facebook and a news aggregator.

My Facebook

My Facebook = less formal LinkedIn + FriendFeed with friends + Photobucket + Life events Reader + Address Book + Calendar + mini-CRM + mini-YouTube

I don’t know whether Facebook likes it or not (if you don’t like it just contact me, Facebook) but above is how I utilize my Facebook account.

1. My profile on Facebook can be used to include professional and academic information. It’s not entirely an online CV but rather an informal page with relevant info. What makes it more like my LinkedIn is that I have received a dozen of business opportunities via Facebook, thrice as much as from LinkedIn. Sidenote: I’ll give Caravat some time 🙂

2. Facebook is now my feed aggregator of non-personal updates. My blog entries here, my reading archive on Tumblr, bookmarked links on StumbleUpon, submitted news on Mixx flow to my Facebook newsfeed. What Facebook offers me that FriendFeed hasn’t is audience: I have much more connections on Facebook than on FriendFeed and some of them are my readers.

3. Another disclosure is that Facebook Photos was the first feature that kept me with the service. I don’t compare with Flickr because Flickr is more of a publishing service than a sharing service.

4. What Life events Reader? I receive updates on events and activities around my location on Facebook.

5. Even when Facebook profile doesn’t explicitly capitalize them, contacts can be stored in Facebook. At least, I have a connection with ones I know and when I can’t ping them via cellphones or instant messengers, I drop them a message on Facebook.

6. Calendar! Facebook doesn’t provide a full-pledged calendar but since I have been utilizing its birthday-reminder function, I want to use it as a calendar as well. This is achieved with built-in Events feature or some applications.

7. Mini-CRM. While I haven’t provided any services or sold any product on Facebook, I know a bit of how I will be able to do that.

8. Mini-YouTube. Facebook Videos handles my videos well enough for me, except for a few that I want to be publicly available.

Up to $5/month

Considering the impact, I would be ready to pay up to $5 per month for Facebook provided that I have some privileges:

What I want for premium Facebook account

  1. Lift the photo size from 604px width to at least 800px width like that of Orkut
  2. Lift the limit of 60 photos per album to unlimited
  3. Increase the maximum number of networks from 6 to unlimited
  4. Maximum number of friends to send messages to is increased from 20 to at least 100. I don’t sp.am, never.
  5. My news are broadcast more often to my connections
  6. Optionally increase the maximum number of groups from 200 to a bigger number
  7. A feature to download contents from Facebook, including all my photos in original size, all videos, all contacts of my connections that they make available, all notes, all posted items

A business news and analysis aggregator

As discussed on LinkHay, I am ready to pay up to $200/year for a business news aggregator, provided that high quality analysis is included and news are valuable. 200 bucks is the price of Harvard Business Review subscription so I would expect something that level of quality.

Storage

What I haven’t included here is storage. I will update more on this need when I am sure what I want.

How about you? What kind of services would you pay for and how much?

Extending Chris Brogan's point of Streams and Stopping Points

By , January 26, 2009 4:00 pm

“Twitter is a stream. Facebook is both a stream and a stopping point (but mostly a stream). Your blog is a stopping point pretending to be a stream.”

Chris Brogan, Of Streams and Stopping Points

Flickr is a stopping point. Tumblr is a stream (Tumblr has become a visual publishing / bookmarking site of some sort (1) ).

Forums are stopping points. “Latest posts” on forum headers are streams.

A news article is a stopping point. Twitter-powered news are streams. Mixx front page is a stream of stopping points.

A Facebook album is a stopping point. Facebook Live Feed is a stream.

A Google search result is a collection of introductions to stopping points. Amazon’s recommendation is a stream.

Future?

Times of the web

Streams of publications

Streams of news information

Streams of connections’ activities

Streams of sales

***

(1) by Duy Doan

Google Chrome – the Web browser saga continues

By , September 2, 2008 11:57 pm

(to-be-read in reverse-chronicle order)

3 September 2008

Positive review: SaigonNezumi, Google Chrome – What a browser should be -> Simple

A nice coverage: Chip 2.0, Review after the first day launching Chrome

Not-so-positive review: Google Chrome, it’s not worth the Buzz

Why Google Chrome is not only a cost-saving basket

On Finance’s side: GOOG’s Chrome is all about Wall Street.

TaiTran’s comment: Chrome is only only a cost-saving basket, but a full house for wealth for Google.

  1. OK, the money that Google is saving as depicted in Zdnet’s article is the kitchen.
  2. Chrome knows all your web activities. Google will sell smarter ads and thus their revenue from ads will increase. This is the bedroom.
  3. Chrome is the O/S for the web
    Recall: what’s the 2 most successful properties of Microsoft? Windows and Office
    Has Google got Office? Absolutely. Now Chrome is Google’s Operating System.
    This is the living room.
  4. Chrome being open-source will attract the communities (many from Mozilla) who will work for Chrome (more accurately, GOOG) for credit rather than wages. This is the bath room.
  5. Chrome will be the web platform on which many applications and SaaS will base on: free dependency is never a free lunch. This is the dining room.
  6. Chrome being very light will integrate deeply with Android for penetrating into Mobile market. This is the garden.

In short, all about making money in the long run, given that Chrome will succeed. How successful do you think Chrome will be?

Testing Chrome

  1. Is faster than FF3
  2. Failed to import bookmarks from my FF3
  3. Offers more free space by pushing the tab bar to the very top
  4. Doesn’t destroy the layout when zoom in. This is both good and bad.
  5. Doesn’t display XML correctly
  6. Supports built-in 48 languages
  7. Connects to Google services at full speed
  8. Uses same web standard with Firefox
  9. Provides context-sensitive status bar
  10. No RSS auto-detectio
  11. No support for Quick Time
  12. AdBlock will be highly political
  13. Smart start page: recently visited sites
  14. Flickr “Web upload” does not work
  15. The address bar is a search bar

Chrome About Pages

1 September 2008

Google’s official announcement: we hit “send” a bit early on a comic book

Tad was skeptical with 7 reasons why Chrome is a bad idea

Technologizer raised 10 questions

Agglom scanned the catoon

Google Blogoscoped threw the first bomb

Google Chrome Artwork

User involvements to organizing the web: re-rank Google search results

By , August 28, 2008 11:43 pm

You have been the one who create contents for the web.

You have been the one who teaches the web semantic meanings by tagging and linking information.

How much can You involve in organizing the web? The next step is You can change the order of Google search results.

Google Search started off one decade ago in 1998 with their search algorithm, and it’s been the core of their success till now. As the time grows, Google grew to be #1 search engine but has been facing a lot of challenges. Not only including Yahoo! and Live and Ask, the list of competitors is crowded with Wikia search, Cuil, Visual Search and many more. From this list, Mahalo and Wikia involve users in where they can provide feedbacks to the search results.

So what’s next from Google? An experiment to allow Google user to re-rank the search results. You can see the arrows in the screenshot below:

Google rerank button

This is, again, only their experiment. But ain’t it interesting to follow?

My wonder is: does this feature collaborative or simply personal? How will Google absorb this feedback channel – algorithmically or mass-manually?

What do you think of this feature from Google?

Read more on their experiments on Search

ThanhNien Online's New Design

By , August 27, 2008 9:47 am

Following VnExpress & VTC, ThanhNien Online – currently ranking 12th in Vietnam on Alexa – has rolled out a new design.

ThanhNien Online New Design screenshot

This new portal is built on Microsoft SharePoint 2007. Media is built on Microsoft Silverlight.

Overall, the blue theme is more pleasant to the eyes than VnExpress is. Since content is right on the left, it is easier to zoom in than with VTC.

Technically, the biggest issues with SharePoint is performance and scalability. Do you think ThanhNien would encounter any problems with these?

What do you think of this design?

Click here to update your life to those who you care about and receive updates from them in one flick with Plurk

By , August 26, 2008 11:29 am

Update quicker, more conveniently and more centralizedly

First of all, you want to stay updated with your family, friends and other networks. Conventionally, you can use phones, emails, IMs or face-to-face to communicate.

But there are 2 issues with the conventional channels:

  1. The updates are scattered through everywhere
  2. You only update significant events. How about other every little stuffs you do that matter to your beloved and make you an interesting person?

One solution has come: Plurk

And here comes Plurk

What is Plurk?

Plurk is a FREE web service that allows you to update your activities, receive updates from your connections on a timeline graph.

What is timeline?

Plurk Timeline

Plurk is not just text. There is the time flowing and the messages look like they float it is interesting and fun to follow.

For navigation, there are 4 ways to navigate through the timeline:

  1. drag with mouse
  2. scroll with mouse wheel
  3. use the arrow button graphics at both the right/left end of the timeline
  4. keyboard arrow keys <= =>

Updating your activities is one important way to increase your Karma.

What is Karma?

Karma is the point you receive when Plurking. You can see the short list of Karma in this picture:

Plurk Karma list

For more details, you can go to the help page for Karma at http://www.plurk.com/Help/karmaHelp

Karma scores are calculated 3 times a day, 12:00 am, 8:00 am, and 4:00 pm Universal time.

What is Karma for?

With Karma, you can

  1. Customize your profile and change your mascot
  2. Use more emoticons
  3. Maybe more in future

How to increase Karma

  1. Plurk regularly, but not more than 30 plurks per day
  2. Invite friends
  3. Update your profile
  4. Plurk interesting stuffs to get responses
  5. Get more fans

Also, beware of actions that lower Karma

  1. Losing fans
  2. Friend request rejected
  3. Spam
  4. Inactivity

Other features

You can also share links on Plurk. Long URLs are shortened.

Clique is simply a group of friends. Maybe 5 of your friends play on the same soccer team, or maybe 3 of your friends work at the same company. Cliques help you manage your audience so that you can send plurks to only the friends who need to be notified.

Badges are included on your profile whenever you achieve certain milestones on Plurk like “Reached Plurk nirvana”, “Invited more than 10 users”, “Has more than 50 fans”, “Translator”…

You can view interesting Plurkers at http://www.plurk.com/browse

Why Plurk

So comes the big question: why do I have to use Plurk?

Firstly, it solves the problem: update and get updates. Plurk centralizes all your updates in one place. Plurk is quick. Plurk is fun. Plurk is real-time and is with an interesting interface.

Secondly, Plurk can be used as a micro-blog. Imagine you’re so busy to write a long blog post. With Plurk, you can note down quickly and easily.

Next, Plurk is a powerful tool to make announcements to your followers.

What’s more, Plurk is a place to make new friends who share the same interests as yours.

What are other reasons to use Plurk that I haven’t thought of?

Tools for Plurk

There are some handy tools that make Plurking more exciting.

  1. Firefox Sidebar gives you a Twitter-like interface in a sidebar.
  2. Ping.fm allows you send updates to Twitter and Plurk simultaneously as well as other social networking services like Facebook, MySpace, Friendster…
  3. Karma Trends shows your karma accumulation progress.
  4. Mobile Plurk is a version of Plurk on Mobiles.
  5. FriendFeed Tab adds a Plurk tab to your FriendFeed page.

What are other things I can look at?

The press page: http://www.plurk.com/press

The blog of the team: http://blog.plurk.com/

The Plurk team: http://www.plurk.com/plurkteam . You can view amix, deniz, alvin, dima

So what’s next?

I won’t let you stop here wondering what to do. Just CLICK HERE and start Plurking with me.

What exactly is Wiki? Wiki is not a software, not a website, but a concept. And why Wiki is powerful a concept

By , August 22, 2008 9:43 am

Friend: “Hey Tai, what is wiki? Is it a software or a website?”

TaiTran: “Neither. Wiki is a concept. It refers to a content which everyone and anyone can edit.”

Friend: “What? You’re confusing me!”

***

OK, so let me go into details on Wiki.

“Wiki” is a concept

“A wiki” might be explained as a computer software or a website. “Wiki” is a concept.

What’s the difference?

You may want to notice this difference: “A Wiki is a software/website” and “Wiki (without ‘a’) is a concept”. “A wiki” refers to a specific instance of the concept “Wiki”.

To make it easier to understand. It’s like we talk about “a person” and “person”. “Person” is general, has body organs, has character and personalities – but doesn’t have specific character and personalities. “A person named X” is specific, has X’ body organs, has X” character and X”’ personality.

Back to Wiki. So I say “Wiki is a concept. It refers to contents which everyone and anyone can edit.”

Basing on this concept, people may build Wiki software that put this concept into practice. Wiki software allows users to create different wiki websites.

Wiki concept, software and website

Wiki is powerful

1. Collaboration

The major power of Wiki lies in its open nature to collaboration.

Anyone can edit Wikis, and it’s quick to do so. We have the power of the mass where every contribution is counted. That’s how within a short amount of time, the community has grown Wikipedia to be the world’s largest encyclopedia.

Does this work?

To some, the idea of “anyone can edit” is crazy. But it works!

You want to know that the edition doesn’t go away easily. All modifications are tracked and they are discussed by the whole community. If person A puts in an inaccurate or biased information, person B will point it out and the discussion will determine how to deal with that information.

While I agree that we can never have perfectly unbiased information, this open nature allows the whole community to reach a consensus that would benefit all.

“I’m a genius. They don’t understand what I wrote in the wiki so they removed it!” – Well if this is the case, I’d suggest you revert to your blog or your Knol whether you have full authority 🙂

2. High Linkage

Wiki pages within a wiki website link to one another through keywords. Therefore, when you read a wiki page, you are presented with information to other worth-knowing concepts.

Wiki management models

Power of the Mass

“No editor”, or “everyone is an editor”.

This is the original concept of Wiki. However, you may want to know that this is an idealism and no wiki is perfectly wiki.

People participation varies, people commitment varies, and people behavior varies. There may exist certain bias in many wiki pages.

Because of this “open” nature, many question the validity and authority of information on wiki. Researchers may need to cite from other sources accepted as “more authorized”.

Power of Authority… plus the Mass

To deal with the issue of validity and authority of wiki, Larry Sanger, former Wikipedia co-founder, has initiated a new model for Citizendium.

“Authorized editors are selected to be editors of Citizendium. The site is still open for everyone to edit.”

This model harmonizes the credentials from editors while still utilize the power of the mass.

Wiki in enterprise

Wiki is useful to teams within an enterprise to centralize their knowledge. Of course, people can write separate documents, but it will be hard to avoid duplication, hard to maintain and hard to search. Wiki solves all these 3 issues.

In Sum

Wiki is a powerful concept on which people in the last decade have built centralized massive amount of information.

Bibliography

5 ways to build effective Wikis

Wiki Software: http://en.wikipedia.org/wiki/Comparison_of_wiki_software

List of Wikis: http://en.wikipedia.org/wiki/List_of_wikis

The e-Learning 2.0 experience

By , August 22, 2008 3:29 am

The blog craze started in 2004, MySpace came out in 2002. From then till now, Web 2.0 has penetrated deeply into our lives.

You may have heard the buzz: it’s all about communications, exchange information and expressing the ego.

Have you thought of utilizing all those things for learning?

Recently I’ve been very aggressive on the net to see how we can use the applications for learning, and here I am with my key findings:

The requirements

Let’s imagine a very familiar study scenario: you’re assigned into a group to do a research on topic X.

Traditionally, the group would rely on emails, phone calls and IM to communicate and collaborate. Have you found these media difficult to classify your information?

This is how I would use Web 2.0 for learning

1. Search for information with Search EngineS

Obviously, information searching starts with search engines.

I have some hints for this:

  1. Don’t just use Google. Try Yahoo! search, Live search, Ask search and other engines. They give different results and thus, relevant information might be found from ones other than Google
  2. Try Google on different region settings. google.com/ncr (international version) yields different results from google.com.vn
  3. Try different keywords and keyword combination. Also, exploit the operators
  4. Also search for images. At least Google, Yahoo! and Live support this. Images are useful for illustrating your ideas and, in some cases, give you additional information.

Watch a slide show on Google services:


2. Ask your questions

Use Q&A service such as LinkedIn Answers to ask questions and receive information from professionals.

Watch a video explaining LinkedIn

[gv data=”http://www.youtube.com/v/RXVcq7Xg6JU”][/gv]

3. Make information comes to you with RSS

Normally you go out for information. Think about making information come to you?

Use RSS for this.

Watch a video explaining RSS

[gv data=”http://www.youtube.com/v/AwtmOPdrEL8″][/gv]

For example, if I’m looking for “globalization”, I would take these steps

  1. Go to wordpress.com/tags/globalization
  2. Get the RSS of this tag
  3. Subscribe the RSS into a feed reader like Google Reader

Then check with the feed reader everyday to see if relevant information comes in.

You can also use Yahoo! Pipes to aggregate the feeds. Click here to view videos on Yahoo! Pipes

Try exploring different sources of information you can use this trick.

4. Share links with bookmark-sharing sites

If I encounter useful webpages, I would want to share it with my group mates.

Using email would bury the link under heaps of other information. Sharing through IM stands the risk of losing the message when the program lags.

So I would bookmark the site using del.icio.us and use the function “links for friend” to share the link.

Watch a video explaining del.icio.us

[gv data=”http://www.youtube.com/v/r9s5hc3MJZo”][/gv]

5. Blog your group’s findings on group-blog powered platform

WordPress supports multiple-author. I would want our group members to blog our research everyday on our blog. This is not superficial. It helps us

  1. Collect information, thoughts, findings, analysis and intermediate conclusions
  2. Track each member’s progress
  3. Present to the lecturer our growth

5b. Share micro details

This is optional though. Some information might be very detailed and we want quick sharing methods. I would connect my mobile phone to Twitter and quickly update my thoughts on the way.

Watch a video explaining Twitter

[gv data=”http://www.youtube.com/v/ctXq1mKL7tk”][/gv]

6. Schedule activities with Calendars

Schedule activities such as meetings, field trips with Google Calendar

7. Watch and learn

Go to Youtube, not to entertain, but to learn from podcasters on the topic.

For example, this video is useful to understand Web 2.0

[gv data=”http://www.youtube.com/v/5nN-U0sDZNc”][/gv]

8. Compose Collaboratively

Use Google Docs to compose the documents. This is very convenient in such that

  1. No email chain flying around
  2. Single repository of document
  3. Better version control
  4. Many collaborators do the job concurrently

Watch a video explaining Google Docs

[gv data=”http://www.youtube.com/v/eRqUE6IHTEA”][/gv]

9. Build wiki to store develop information knowledge

Wiki is great to understand new concepts and link the information to get the big picture.

Watch a video explaining Wiki

[gv data=”http://www.youtube.com/v/hczDZXPfYn8″][/gv]

10. Relationship building

Facebook is good to build relationship with your work mates.

11. Publish your research

Publish your research as presentations on slideshare or documents on scribd to share your knowledge engage in discussion on the topic.

12. Consolidate them all into one page

There are just so much!

How’re you gonna navigate around them all?

Well, one solution is to use a homepage service like netvibes to put all these services together.

Why all these?

Too complicated? Well here are the reasons why I would do it this way

  1. Better organization of information. No email confusion
  2. Exhaustive analysis. You write on the way so no information is missed
  3. Better collaboration
  4. Man, isn’t it fun?

I know it would be much easier for you just to email. But how much time have you spent searching for information later on? I’d rather spend the time to get things organized first, then make it easier later to focus more on creating contents.

And I’m pretty sure of one thing: just next year, this entry will be outdated because many new services will come out. Semantic web, mobile apps are just a few to predict.

It’s not a fashionable fad or a time-killer, it’s a shift in the way we can be more effective. Do you want to miss the train trend?

Digital Divide

But you know, all these will never happen if digital divide hasn’t been closed.

Technology proficiency and more importantly, community habit is a big gap. I want my team to do so, but other teams may not, so some of my team members may argue “why do we have to!”

With the internet connection speed in Vietnam, using Google Docs et al is insane.

Today, a world that is flat is till a romantic dream for me.

Resources

I’ve already tried out these services. Kindly see mine as example of how things may end up evolve: taitran.com/blog/resources

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